writer
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Microsoft CRM

Microsoft CRM Emails

Windows & Surface

My team and I manage Microsoft's customer relationship program. Since August 2017, we've worked to build a relationship with our clients, gaining trust in our abilities and pushing the creativity and functionality of email newsletters. 

Our email for the launch of Surface Go resulted in over 50% of pre-order sales for the new device. Our 5-year anniversary email was the highest performing Surface email ever. 

Roles

  • Concepting

  • Writing

  • Overseeing 2 other writers

  • Presenting to clients

  • Collaborating with design, strategy, and account

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